Privacy policy

Effective date: August 1, 2026

CLCT, operated by Bitcoin Culture Hub (“CLCT,” “we,” “us,” or “our”), provides an online marketplace for collectibles and auctions. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices available to you.

1. Information We Collect

Information you provide

We may collect information you provide when you:

• Create an account
• Register to bid
• Place a bid or purchase an item
• Apply to sell or consign an item
• Contact customer support
• Subscribe to auction or marketing updates

This information may include your name, email address, telephone number, username, billing and shipping address, transaction information, and communications with us.

Sellers and high-value bidders may be asked to provide additional identity, tax, payment, or eligibility information when reasonably necessary. This information may be collected directly by a third-party identity, payment, or tax service provider.

Payment information

Payments are processed by third-party payment providers. CLCT does not ordinarily store complete payment-card numbers or bank-account credentials.

Auction and marketplace activity

We collect information about bids, purchases, listings, offers, watchlists, transaction history, payment status, shipping status, and other activity conducted through the service.

Information collected automatically

When you use CLCT, we may automatically collect information such as:

• IP address
• Browser and device type
• Pages viewed and actions taken
• Referral source
• Dates and times of access
• Cookies and similar technical information

2. How We Use Information

We use personal information to:

• Create and manage accounts
• Operate auctions and process bids
• Complete purchases, payments and payouts
• Coordinate shipping and delivery
• Verify users and reduce fraud
• Provide customer support
• Enforce our Terms of Use and auction rules
• Maintain and improve the service
• Send transactional notices
• Send marketing communications where permitted
• Comply with legal, tax and regulatory obligations
• Protect CLCT, our users and the public

We do not use personal information for materially different purposes without providing appropriate notice.

3. How We Share Information

We may share personal information with:

• Payment processors
• Identity-verification providers
• Shipping and logistics providers
• Hosting, analytics, communications and security providers
• Sellers or buyers when necessary to complete a transaction
• Professional advisers
• Government authorities when legally required
• A successor entity in connection with a merger, financing, acquisition or sale of assets

These providers may use information only as permitted by their agreements with us and applicable law.

CLCT does not sell personal information for money.

CLCT does not share personal information for cross-context behavioral advertising.

4. Cookies and Analytics

We may use essential cookies to keep the service functioning and analytics tools to understand how users interact with CLCT.

You can control cookies through your browser settings. Disabling certain cookies may prevent portions of the service from functioning properly.

5. Data Retention

We retain personal information for as long as reasonably necessary to operate the service, complete transactions, resolve disputes, prevent fraud, maintain business and tax records, and comply with legal obligations.

Retention periods vary depending on the type of information and the reason it was collected.

6. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No internet service or storage system can be guaranteed to be completely secure.

7. Your Choices

You may update certain account information through your CLCT account or contact us to request access, correction or deletion of your personal information.

Certain information may be retained when necessary to complete transactions, prevent fraud, maintain required records, resolve disputes or comply with law.

You may unsubscribe from marketing emails by using the unsubscribe link in the email. You will continue to receive necessary transaction and account communications.

Residents of certain jurisdictions may have additional privacy rights under applicable law.

8. Children

CLCT is not intended for people under 18, and people under 18 may not create an account, bid, buy or sell through the service.

We do not knowingly collect personal information from children under 13.

9. Third-Party Services

CLCT may contain links to or integrate with services operated by third parties. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the effective date.

When required by law, we will provide additional notice of material changes.

11. Contact Us

Questions or privacy requests may be sent to:

Bitcoin Culture Hub
40 N 4th St, Brooklyn, NY 11222
team@houseofnaka.com